Customer stories

SHINE·ON×StrutFit

Case study · Try · Women’s fashion, New Zealand

1 in 4 shoppers who try it on, buy it.

Shine On put a fitting room on every one of its 4,000 product pages. It took three business days and no dev work. Shoppers who use it convert at 24%, against a site average of around 2%.

A Shine On shopper's own mirror selfie, in a sports top and shortsBeforeThe same shopper wearing Shine On's Celebration Eddie Blouse Print, made by StrutFit TryTry on
A real shopper · Celebration Eddie Blouse Print · shineon.co.nz
Three months in

Here’s what moved.

24%

Try On conversion

Shoppers who use Try On and go on to buy. The site average is around 2%.

8%

Of all orders

About 1,000 orders a month have a Try On session behind them.

4.4/5

In-widget rating

The average score shoppers give right after a Try On session.

3days

To go live

4,000 products, Friday to Tuesday, no dev work from Shine On.

The challenge

Nine stores can’t reach every shopper. The website has to.

Shine On is a New Zealand women’s fashion retailer with nine stores and a Shopify site that serves the whole country. For customers hours from the nearest store, buying online is a guess about fit, colour and how it’ll actually look on them.

The team wanted the site to feel less like a gamble. Try was the obvious tool: the dressing room, on the product page.

  • Shopify
  • Apparel & footwear
  • Also runs Size
9
stores across New Zealand
4,000
products online
1
fitting room that reaches all of them
The solution

One photo. Their body, their skin tone, not a model’s.

A Try on button sits under every product. Shoppers upload a photo, or pick an avatar, and see the item on themselves before they pick a size.

  1. Shine On’s product page for the Celebration Eddie Blouse Print, with the Try on button above the size picker

    1Tap Try on

    On every product page, right above the size picker.

  2. A Shine On shopper’s own mirror selfie

    2Upload a photo, or pick an avatar

    A mirror selfie is enough. No photo? Avatars are there too.

  3. The same shopper wearing the Celebration Eddie Blouse Print, made by StrutFit Try

    3See it on you, then buy

    Their shape, their skin tone. Then a size, then checkout.

Going live

4,000 products. Three business days. Zero dev work.

Shine On gave StrutFit collaborator access to its Shopify store on a Friday. By Tuesday, Try was live on the full catalogue. New products sync in daily, on their own.

  1. Day 1 · Friday

    Store access

    StrutFit added as a Shopify collaborator. That’s the whole setup on Shine On’s side.

  2. Day 2 · Monday

    Internal demos

    Try running on real products, for the Shine On team to test before shoppers saw it.

  3. Day 3 · Tuesday

    Live on 4,000 products

    Plus a daily-add pipeline, so every new product gets Try without anyone touching it.

Results

Roughly 12x the site average.

24%vs ~2%

Some of that is intent: people who bother to try are closer to buying. Most of it is confidence. Once you’ve seen it on yourself, the guess is gone.

8%

of all orders have a Try On session behind them

Around 1,000 orders a month, three months after launch.

5.7%

opt in to marketing email

Every 1,750 sessions add about 100 opted-in addresses. List growth without a campaign.

From Shine On
“StrutFit’s Try solution was super easy to get up and going, and our customers are loving it. It’s great to see the conversion numbers on users of this experience.”
Samantha CunninghamSamantha CunninghamChief Information Officer, Shine On

From shoppers, unprompted

  • “Oh my golly gosh. Who else has discovered the ‘Try On’ function? It is so scaringly good & so much fun.”
  • “It’s amazing 👏 I noticed it a few days ago I did it to a item I liked but once saw it on me I’m like not for me. Great for people who haven’t got a store near by 😃”
  • “How cool is the new function try on button on the website 😃”
  • “That is seriously going to hurt my wallet. ❤️”
What’s next

Shine On runs Try and Size together. Your shoppers could too.

Right now, shoppers are guessing their size, struggling to find what they want, and buying blind.

Yours don't have to be.
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